Stay secure over the holidays with the ThreatLocker Lights-Out Checklist

ThreatLocker® Cyber Hero® Approvals

Let the ThreatLocker Cyber Hero Team handle application approvals for you, freeing up your time to focus on other priorities.

How do ThreatLocker® Cyber Hero® Approvals work?

Step 1: Provide a list of instructions that explain processing rules and who receives these escalations.

Step 2: Share what types of applications and policies that are traditionally permitted outside of your allowlist, including:

  • Allow or deny business applications only
  • Allow or deny computer level permits as much as possible
  • Extensions require 4* and a high number of users and reviews (or are from a known company, e.g., Google)
  • No games
  • No network scanning tools (e.g. Putty, PsExec, Rufus) - updates to currently permitted tools are OK
  • No remote access tools unless specified - updates to currently permitted tools are OK
  • Meeting applications are OK unless otherwise specified
Graphic of ThreatLocker Ops Dashboard

World-class support 24/7/365

The ThreatLocker Cyber Hero Team is available 24 hours a day, 365 days a year, including all observed holidays, with an average application approval time of 15 minutes or less.  

If the software is already a built-in within the ThreatLocker Allowlisting tool, a Cyber Hero Team Member can approve it on the spot. If it is not a built-in within Allowlisting, a Cyber Hero will run the requested software in the ThreatLocker Testing Environment to verify that it is safe and trustworthy to execute within your organization’s environment.  

Ilustration of Stopwatch and 60second Approval

Getting started With Cyber Hero Approvals

If you are a ThreatLocker client and are interested in opting in for Cyber Hero Approvals, you can find more information in this Knowledge Base article, or you can reach out to your ThreatLocker Account Manager to get started.  

If you are not a client but would like to learn how ThreatLocker and the Cyber Hero Team can streamline your cybersecurity efforts, book a demo or free trial today.

Take control of your organization's security

Request your 30-day trial to the entire ThreatLocker platform today.

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