Before implementing ThreatLocker, Emirates Flight Catering struggled with significant security vulnerabilities. Their existing antivirus and Endpoint Detection and Response (EDR) solutions were insufficient in detecting unauthorized files like EXEs, DLLs, and scripts, or preventing regular users from installing them, according to CISO Niyaj Khan.
This posed a major security concern for the organization, as it left them exposed to malware and ransomware attacks, with threats often bypassing traditional detection mechanisms and allowing malicious software to spread undetected.
This amplified the company's attack surface, especially with over 13,000 employees, and highlighted the limitations of reactive, detection-based security approaches.
A key benefit for Emirates Flight Catering after adopting ThreatLocker was its seamless integration capabilities. Unlike other tools that might require extensive time for integration, ThreatLocker proved to be compatible with their existing solutions.
This ease of integration, combined with the comprehensive capabilities and robust support, made ThreatLocker an invaluable asset for Khan, significantly aiding him in managing and enhancing the organization's cybersecurity posture.
The implementation of ThreatLocker brought a significant reduction in anxiety for the security team at Emirates Flight Catering. Beyond the technical capabilities of the platform, the standout feature for Niyaj Khan was the exceptional support provided by the Cyber Hero® Team. Khan emphasized the team’s resourcefulness and solutions-oriented approach, noting that they remain engaged until an issue is fully resolved.
“Our stress level has significantly decreased since we installed ThreatLocker. But what truly stands out—and still amazes me—is the unbelievable support from the Cyber Hero Team. It’s unlimited, and they genuinely care. They’ll stay on the phone or chat with us until the issue is fully resolved. The first time I experienced their support, I was honestly shocked—I’ve never seen this level of dedication from any vendor.”
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The capabilities, the support, and the best part of ThreatLocker is how easily it integrates with almost any solution. Other tools take time to integrate, but with ThreatLocker, it’s seamless. That’s one of the key reasons we use it—it’s incredibly helpful to me as a CISO.”
