Get threat response in minutes—not hours —with ThreatLocker Cyber Hero® MDR
Cybercriminals are hoping for slow response times, support queues, or delayed triage. We want to crush their hopes and protect you best.
That’s why we built ThreatLocker® Cyber Hero MDR
A 24/7/365 US-based, live-action security from a team that doesn’t wait to be asked. They jump into action immediately when signs of threats are detected.
Cyber Hero MDR is a fully managed detection and response (MDR) service, powered by ThreatLocker Detect and executed by our elite Cyber Hero Team. The team is monitoring alerts, validating threats, immediately isolating compromised devices, and acts instantly based on your custom playbook.
While other MDR providers are syncing data to the cloud or passing alerts along, we’re already containing the threat.
How Cyber Hero MDR service works
- ThreatLocker Detect triggers on suspicious activity
- The Cyber Hero Team responds in minutes—no waiting, no escalation delays
- Based on your response playbook, we isolate, escalate, or resolve the issue
- Then give you an immediate update, with full context and a clear next step
what you get with cyber hero mdr
- Real-time threat validation—with us, skip the false positives, get actionable intel
- Immediate response and containment—we will help isolate devices, stop spread, reduce dwell time
- Total transparency—see exactly what happened, when, and what was stopped
- Customized workflows—our actions follow your rules
- Human expertise, not bots—sleep easy knowing we’re on watch, even when you’re off the clock
why security teams are switching
Yes
Often delayed or automated
Yes
Requires escalation
Yes
One-size-fits-all
Always
May rely on tiered support
Yes
Often sends every alert
HEAR FROM OUR CUSTOMERS
I feel much safer and much more secure knowing the ThreatLocker MDR team is a highly reliable partner in our holistic security program, helping us maintain strong security across the entire organization better than any other MDR I’ve worked with.
Jack Thompson
Director Information Security
Indianapolis Colts
This is why I would recommend ThreatLocker: 1. The Cyber Hero Team. Amazing support, very knowledgeable. You can actually open a ticket, the person that manages the ticket will own the ticket. If you need hands-on support, you can have a remote session with them.
Victor Porras
Senior Director of IT
Orlando Magic
Before we had ThreatLocker, we had a lot of risk that we just couldn't control. Now, we're doing a better of a job of providing a a secure environment for our patients, doctors, and manufacturers.
Greg Gootee
CISO / SVP Information Security
Asembia
stop threats fast.
Get hands-on help when you need it, from people who know your systems and your playbook.
Book a demo today and see what real-time MDR looks like with Cyber Hero support at your side.
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