Administrators

Administrators

Each organization defined inside ThreatLocker portal has at least one administrator. ThreatLocker offers the possibility to manage all administrators under your organization.

To manage administrators, login to ThreatLocker portal using the credentials provided and open the Administrators page where you can:

  • Add new administrators;
  • Search for administrators;
  • Edit administrators; and
  • Delete administrators.

Adding organization administrators

There are two ways to add a new organization administrator:

  1. Using the New Administrator button; or
  2. Invite an administrator.

USING THE NEW ADMINISTRATOR BUTTON

To add a new administrator:

  1. Select New Administrator;
  2. Enter administrator e-mail address;
  3. Enter the login password;
  4. Reenter the login password; or/and
  5. Add mobile phone number for 2-Factor Authentication.

INVITE AN ADMINISTRATOR

The invite an administrator:

  1. Select Invite button;
  2. Enter administrator e-mail address;
  3. Select Send Invitation.

SEARCH FOR ADMINISTRATORS

To search for administrators:

  1. Enter the administrator name or part of the administrator name;
  2. Select Search or hit Enter key from the keyboard; and
  3. A list of all administrators matching the search terms is displayed.

EDIT ADMINISTRATORS

To edit an administrator:

  1. Select an administrator from the administrator list;
  2. Select the pencil icon to edit the administrator;
  3. Make any changes to:
    • Password; or
    • The Mobile phone number for 2-Factor Authentication.
  4. Select the Save button.

DELETE ADMINISTRATORS

To delete an administrator:

  1. Select an administrator from the administrator list;
  2. Select the trash icon to delete an administrator;
  3. Confirm deletion; and
  4. The selected administrator is removed from the organization.

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